airplane flying over the ocean with an island in the background

Specialised
Repatriation
Services

Let us help you today!

Available 24 hours a day, 7 days a week, 365 days a year, for all your repatriation needs.

Contact us now

Specialised
Repatriation
Services

Let us help you today!

Available 24 hours a day, 7 days a week, 365 days a year, for all your repatriation needs.

Contact us now

About Us

If you need help to get a family member or friend home due to illness or injury, then simply call our UK call centre that’s open 24 hours a day, 7 days a week, and we will take care of the rest.

Airmedic International is a UK registered company that was started by two highly experienced IHCD registered Paramedics, along with a NHS Consultant in Emergency Medicine and Pre-Hospital Care with 20 years experience working in a UK major trauma centre.

With assistance from of our dedicated network of global partners, we are able to create bespoke repatriation packages from anywhere in the world, so we can safely return clients back to the UK as soon as possible.

When putting together a repatriation package, we carefully select the most appropriate members of our staff from our large team of experienced NHS trained Doctors, Paramedics, and Health Care assistants, in order to deliver the best possible care.

As well as offering worldwide medical repatriation both privately and through insurance, we also offer a chaperone service for the elderly, disabled, and children on commercial flights.

Please contact us to learn more about the services we provide.

Our Services

private jet on a runway

Air Ambulance

For those individuals requiring a higher level of medical care, we can arrange for a fully equipped ambulance aircraft, crewed by our experienced medical team to fly out and retrieve your loved one. Our medical team will travel to the hospital abroad, take a full handover from the hospital staff, and then continue ongoing care throughout the entire journey, until we are able to hand over their care to the medical staff within the UK receiving hospital.

airplane at terminal

Bespoke Transfers

We always endeavor to arrange the most cost-effective option for all our clients, which for those with a less severe medical diagnosis, is often to fly home on a commercial airline with one of our UK registered Paramedic escorts.

elderly gentleman being pushed in a wheelchair

Chaperone Services

We can arrange for one of our friendly chaperones to fly and meet your elderly relative, child, or vulnerable relative from anywhere in the world, and then assist them with their journey back to the UK. We are happy to provide a door to door service and give you regular updates throughout the journey, thereby giving you the reassurance your loved one is being well cared for and is safe at all times.

 

All our chaperones are enhanced DBS checked on a regular basis, and have the appropriate child and adult safeguarding qualifications.

man returning home to family

Door to Door Service

Not all our clients need to travel to hospital on their return to the UK. They do on occasion, however, require appropriate transport to a private residence or clinic. We can take care of all your travel needs from any airport in the country. Just let us know where you want to travel to, and we will sort the rest.

Our medical repatriation process

Our medical repatriation process

Call our 24/7 UK call centre

We contact our medical team

We assess your medical condition

We arrange suitable transport

Handover to care in your home country

Meet The Team

picture of Oliver

Logistics Director

Oliver Lord

oliver.lord@airmedic.international

Oliver joined Essex Ambulance Service in 1994 and went on to qualify as a Paramedic in 1998. During his 30 years’ service, he has gained extensive experience in pre-hospital care whilst working for 3 different NHS Ambulance Trusts across the country.

The ability to deliver the best possible care for his patients has always been a priority, and so, over the years Oliver has taken every opportunity to develop his clinical practice through further education at University. In 2009 Oliver graduated from Teesside University with a 1st Class Honours Degree in Paramedic Science.

Over the past 10 years Oliver has specialised in minor illness and minor injury,  working as an Urgent Care Practitioner for the Yorkshire Ambulance Service NHS Trust, and as an Advanced Practitioner for Humber Teaching NHS Foundation Trust at Whitby Urgent Treatment Centre.

With further experience in team management and event co-ordination, Oliver heads up logistics at Airmedic International.

Operations Director

Craig Burnett

craig.burnett@airmedic.international

Craig has been a registered Paramedic for more than 25 years with an NHS Ambulance Trust. Through this time, he has developed skills in team leadership and operational command. He has been a Paramedic manager for over 10 years.

He has previously served with the Mountain Rescue for many years and gained experience and qualifications in Wilderness Medicine and Advanced Casualty Care. Craig has also been a Paramedic with the RNLI, serving on lifeboats and has provided medical care to those who needed it whilst out at sea.

Craig brings a wealth of knowledge and experience to the team with his expertise and experience in patient care either on Sea, Air or Land.

Craig brings his operational command experience to the front to head up as Airmedic International’s operations director.

picture of Craig

Bringing you home safely from any corner of the globe.

We aim to provide essential and efficient support, when you need it.

Our multilingual experts are on hand 24/7 to ensure that no language barriers get in the way of us providing the best possible service.

You can call our helpline at anytime of day, 365 days a year. Our co-ordinators are here to provide constant support throughout the repatriation process.

This bespoke application enables us to securely upload, view, update, and send data from anywhere in the world in real time.

Frequently Asked Questions

In a word…..everyone! Our clients range from those individuals that are seriously ill, requiring a full medical team that need to travel home in a private ambulance aircraft, to those that need minimal medical care, but require assistance due to limited mobility, and are therefore well enough to fly home on a commercial flight.

Yes, we provide a Children’s Flight Chaperone service to solo flyers aged 3 – 16yrs, and Flight Companions for those aged 17+yrs that are vulnerable and need assistance with air travel. All our Children’s Flight Chaperones and Flight Companions have undergone criminal checks, hold a DBS certificate, are certified in child-safeguarding, adult-safeguarding, and trained in Paediatric First Aid (Level 3) and Emergency First Aid.

Unfortunately, there is no universally valid answer to this frequently asked question. The costs of a medical repatriation depends on many criteria, such as the condition of the patient, whether the repatriation is required at short notice, the flight route, the number of accompanying persons, the need for ground transports, etc. Our staff will calculate the exact price of your medical repatriation at any time, completely free of charge and without obligation. You can reach us daily, around the clock, even at weekends and on public holidays.

Yes, unless otherwise advised by the UK Government.

We have a worldwide network of partners that enable us to create bespoke repatriation packages 24hrs a day, 7 days a week. A plan to repatriate your relative / friend will begin immediately once you have given us the go ahead. 
We will do our very best to get your loved one home as safely, and as quickly as possible.

The majority of our staff are HCPC registered Paramedics, and will be carrying on board the aircraft a medical bag containing everything they should need to treat any illness that develops during the flight.

Airmedic International Ltd holds comprehensive liability insurance.

If you wish to have a travel home with your relative or friend, that’s no problem at all.

We always liaise with the hospital in which your loved one is currently being cared for, or with the family they are currently staying with, in order to ascertain exactly what level of medical care will be required during the journey.
 
We then create a bespoke medical team or assignee a carefully chosen individual clinician to the mission. This enables us to provide the highest level of care, at all times, during the journey.

We can happily arrange a door-to-door service if that is what you require. Please bring this to our attention when making the booking, so we can ensure this is included in the travel itinerary.

All personal information is securely uploaded onto a cloud-based application called Enigma; software that has been designed with security as it’s number one priority. Data Protection is always at the forefront of our minds. 

nurse answering a telephone call

Contact Us

Completing this form means that a member of our team will be in touch with you as soon as possible. For urgent enquiries, please don’t hesitate to call us using the numbers below.

Telephone (inside UK):
0333 772 3035

Telephone (outside UK): 
+44333 772 3035